27 April 2021

Healthcare provider UnitingCare Queensland hit by cyberattack


Healthcare provider UnitingCare Queensland hit by cyberattack

Operations at multiple Queensland hospitals and aged care centers have been impacted after UnitingCare Queensland, a provider of hospital and aged care services, has been hit by a cyberattack.

In a statement UnitingCare Queensland said it was impacted by a security incident on Sunday, which disrupted some of its digital and technology systems.

“On Sunday 25 April, UnitingCare Queensland (UCQ) was impacted by a cyber incident. As a result of this incident, some of the organization's Digital and Technology systems are currently inaccessible.

As soon as we became aware of the incident, we engaged the support of lead external technical and forensic advisors. We also notified the Australian Cyber Security Centre of the incident and are continuing to work with them to investigate the incident,” UnitingCare said.

Hospitals run by UnitingCare Queensland include The Wesley Hospital and St Andrews War Memorial Hospital, both in Brisbane, St Stephen's Hospital in Hervey Bay, and Buderim Private Hospital on the Sunshine Coast.

Due to the incident staff at the facilities had to resort to manual processes to keep the remaining operations running.

“Where necessary, manual back-up processes are now in place to ensure continuity of most services. Where manual processes cannot be implemented, services are being redirected or rescheduled accordingly,” the statement reads.

UnitingCare said it notified the Australian Cyber Security Centre (ACSC) of the attack and said it was continuing to work with them to investigate the incident.

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