Vulnerability identifier: #VU55412
Vulnerability risk: Low
CVSSv3.1: 3.8 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N/E:U/RL:O/RC:C]
CVE-ID:
CWE-ID:
CWE-799
Exploitation vector: Network
Exploit availability: No
Vulnerable software:
osTicket
Other software /
Other software solutions
Vendor: osTicket.com
Description
The vulnerability allows a remote user to perform a denial of service (DoS) attack.
The vulnerability exists due to absent anti-automation checks on tickets submission. A remote user can open arbitrary number of tickets by constantly refreshing the page in browser after successful ticket creation.
Mitigation
Install updates from vendor's website.
Vulnerable software versions
osTicket: 1.0 - 1.x
External links
http://github.com/osTicket/osTicket/releases/tag/v1.14.7
http://github.com/osTicket/osTicket/releases/tag/v1.15.3
http://github.com/osTicket/osTicket/commit/fd560df05868b770e113ec022c77f25d9df5e011
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.