SB2011031807 - Permissions, Privileges, and Access Controls in OTRS

CSH
CYBERSECURITY HELP
Sign In REGISTER

Main Vulnerability Database SB2011031807

SB2011031807 - Permissions, Privileges, and Access Controls in OTRS

Published: March 18, 2011 Updated: August 11, 2020

Security Bulletin ID SB2011031807
CSH Severity
Low
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Information disclosure

Breakdown by Severity

Low 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 vulnerability.


1) Permissions, Privileges, and Access Controls (CVE-ID: CVE-2009-5055)

CWE-ID: CWE-264 - Permissions, Privileges, and Access Controls

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear


The vulnerability allows a remote #AU# to gain access to sensitive information.

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.


Remediation

Install update from vendor's website.

References