SB2011031814 - Credentials management in OTRS
Published: March 18, 2011 Updated: August 11, 2020
Security Bulletin ID
SB2011031814
Severity
Medium
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Data manipulation
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Credentials management (CVE-ID: CVE-2010-4764)
The vulnerability allows a remote non-authenticated attacker to manipulate data.
Open Ticket Request System (OTRS) before 2.4.10, and 3.x before 3.0.3, does not present warnings about incoming encrypted e-mail messages that were based on revoked PGP or GPG keys, which makes it easier for remote attackers to spoof e-mail communication by leveraging a key that has a revocation signature.
Remediation
Install update from vendor's website.