SB2011031815 - Race condition in OTRS



SB2011031815 - Race condition in OTRS

Published: March 18, 2011 Updated: August 11, 2020

Security Bulletin ID SB2011031815
Severity
Low
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Data manipulation

Breakdown by Severity

Low 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 security vulnerability.


1) Race condition (CVE-ID: CVE-2010-4765)

The vulnerability allows a remote #AU# to manipulate or delete data.

Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2.4.8 allows remote authenticated users to corrupt the TicketCounter.log data in opportunistic circumstances by creating tickets.


Remediation

Install update from vendor's website.