SB2011031818 - Cryptographic issues in OTRS
Published: March 18, 2011 Updated: August 11, 2020
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Cryptographic issues (CVE-ID: CVE-2011-1433)
The vulnerability allows a remote non-authenticated attacker to gain access to sensitive information.
The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the _UserLogin and _UserPW fields.
Remediation
Install update from vendor's website.