Security Bulletin
This security bulletin contains one low risk vulnerability.
EUVDB-ID: #VU51858
Risk: Low
CVSSv4.0: 1.2 [CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:U/U:Clear]
CVE-ID: CVE-2019-10067
CWE-ID:
CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Exploit availability: No
DescriptionThe vulnerability allows a remote authenticated user to read and manipulate data.
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.
MitigationInstall update from vendor's website.
Vulnerable software versionsOTRS: 1.0.2b
CPE2.3 External linkshttps://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
https://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
https://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
https://community.otrs.com/security-advisory-2019-05-security-update-for-otrs-framework/
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.