Cross-site scripting in Cisco Finesse

Published: 2020-01-09
Risk Low
Patch available YES
Number of vulnerabilities 1
CVE ID CVE-2019-15278
Exploitation vector Network
Public exploit N/A
Vulnerable software
Cisco Finesse
Client/Desktop applications / Other client software

Vendor Cisco Systems, Inc

Security Advisory

This security advisory describes one low risk vulnerability.

1) Cross-site scripting

Risk: Low

CVSSv3: 5.3 [CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C] [PCI]

CVE-ID: CVE-2019-15278

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Exploit availability: No


The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists in the web-based management interface due to the affected software fails to sanitize URLs before it handles requests. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.


Install updates from vendor's website.

Vulnerable software versions

Cisco Finesse: 8.5(1) base, 8.5(2) base, 8.5(3) base, 8.5(4) base, 8.5(5) base, 8.6(1), 8.6(1) base, 9.0(1), 9.0(1) base, 9.0(2) base, 9.1(1), 9.1(1) base, 9.1(1) es1, 9.1(1) es2, 9.1(1) es3, 9.1(1) es4, 9.1(1) es5, 9.1(1) su1, 9.1(1) su1.1, 10.0(1), 10.0(1) base, 10.0(1) su1, 10.0(1) su1.1, 10.5(1), 10.5(1) base, 10.5(1) es1, 10.5(1) es2, 10.5(1) es3, 10.5(1) es4, 10.5(1) su1, 10.5(1) su1.1, 10.5(1) su1.7, 10.5\(1\) base, 10.6(1), 10.6(1) base, 10.6(1) su1, 10.6(1) su2, 11.0(1), 11.0(1) base, 11.0\(1\) base, 11.5(1), 11.5(1)ES6, 11.6(1), 11.6(1)ES7

CPE External links

Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.