Privilege escalation in Cisco Unified Customer Voice Portal

Published: 2020-01-09
Risk Medium
Patch available YES
Number of vulnerabilities 1
CVE-ID CVE-2019-16017
Exploitation vector Network
Public exploit N/A
Vulnerable software
Cisco Unified Customer Voice Portal
Server applications / Other server solutions

Vendor Cisco Systems, Inc

Security Bulletin

This security bulletin contains one medium risk vulnerability.

1) Permissions, Privileges, and Access Controls

EUVDB-ID: #VU24166

Risk: Medium

CVSSv3.1: 5.9 [CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:N/I:N/A:H/E:U/RL:O/RC:C]

CVE-ID: CVE-2019-16017

CWE-ID: CWE-264 - Permissions, Privileges, and Access Controls

Exploit availability: No


The vulnerability allows a remote user to execute Insecure Direct Object Reference actions on specific pages within the OAMP application.

The vulnerability exists due to insufficient input validation on specific pages in the Operations, Administration, Maintenance and Provisioning (OAMP) OpsConsole Server. A remote administrator can send a specially crafted HTTP request and modify certain configuration details of resources outside of their defined scope, which could result in a denial of service (DoS) condition.


Install updates from vendor's website.

Vulnerable software versions

Cisco Unified Customer Voice Portal: before 12.0.1 ES 7, 11.6.1 ES 11

CPE2.3 External links

Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated privileged user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.