SB2020011017 - Cross-site scripting in OTRS

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Main Vulnerability Database SB2020011017

SB2020011017 - Cross-site scripting in OTRS

Published: January 10, 2020 Updated: April 1, 2021

Security Bulletin ID SB2020011017
CSH Severity
Low
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Data manipulation

Breakdown by Severity

Low 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 vulnerability.


1) Cross-site scripting (CVE-ID: CVE-2020-1766)

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:U/U:Clear


The vulnerability allows a remote non-authenticated attacker to read and manipulate data.

Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.


Remediation

Install update from vendor's website.

References