Risk | Low |
Patch available | YES |
Number of vulnerabilities | 1 |
CVE-ID | CVE-2019-16375 |
CWE-ID | CWE-79 |
Exploitation vector | Network |
Public exploit | N/A |
Vulnerable software Subscribe |
OTRS Web applications / Other software |
Vendor | otrs.org |
Security Bulletin
This security bulletin contains one low risk vulnerability.
EUVDB-ID: #VU51860
Risk: Low
CVSSv3.1: 4.7 [CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]
CVE-ID: CVE-2019-16375
CWE-ID:
CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Exploit availability: No
DescriptionThe vulnerability allows a remote authenticated user to read and manipulate data.
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
MitigationInstall update from vendor's website.
Vulnerable software versionsOTRS: 1.0.2b
External linkshttp://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
http://community.otrs.com/category/security-advisories-en/
http://otrs.com/release-notes/otrs-security-advisory-2019-13/
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.