Risk | Low |
Patch available | YES |
Number of vulnerabilities | 1 |
CVE-ID | CVE-2020-1769 |
CWE-ID | CWE-200 |
Exploitation vector | Network |
Public exploit | N/A |
Vulnerable software Subscribe |
OTRS Web applications / Other software |
Vendor | otrs.org |
Security Bulletin
This security bulletin contains one low risk vulnerability.
EUVDB-ID: #VU51866
Risk: Low
CVSSv3.1: 3.8 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N/E:U/RL:O/RC:C]
CVE-ID: CVE-2020-1769
CWE-ID:
CWE-200 - Information exposure
Exploit availability: No
DescriptionThe vulnerability allows a remote authenticated user to gain access to sensitive information.
In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
MitigationInstall update from vendor's website.
Vulnerable software versionsOTRS: 5.0.0 - 6.0.13
External linkshttp://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
http://otrs.com/release-notes/otrs-security-advisory-2020-06/
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.