Risk | Low |
Patch available | YES |
Number of vulnerabilities | 1 |
CVE-ID | CVE-2020-1771 |
CWE-ID | CWE-79 |
Exploitation vector | Network |
Public exploit | N/A |
Vulnerable software Subscribe |
OTRS Web applications / Other software |
Vendor | otrs.org |
Security Bulletin
This security bulletin contains one low risk vulnerability.
EUVDB-ID: #VU51868
Risk: Low
CVSSv3.1: 4.7 [CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]
CVE-ID: CVE-2020-1771
CWE-ID:
CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Exploit availability: No
DescriptionThe vulnerability allows a remote authenticated user to read and manipulate data.
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
MitigationInstall update from vendor's website.
Vulnerable software versionsOTRS: 6.0.0 - 6.0.13
External linkshttp://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
http://otrs.com/release-notes/otrs-security-advisory-2020-08/
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.