Risk | Medium |
Patch available | YES |
Number of vulnerabilities | 1 |
CVE-ID | CVE-2020-1772 |
CWE-ID | CWE-200 |
Exploitation vector | Network |
Public exploit | N/A |
Vulnerable software Subscribe |
OTRS Web applications / Other software |
Vendor | otrs.org |
Security Bulletin
This security bulletin contains one medium risk vulnerability.
EUVDB-ID: #VU51869
Risk: Medium
CVSSv3.1: 6.5 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N/E:U/RL:O/RC:C]
CVE-ID: CVE-2020-1772
CWE-ID:
CWE-200 - Information exposure
Exploit availability: No
DescriptionThe vulnerability allows a remote non-authenticated attacker to gain access to sensitive information.
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
MitigationInstall update from vendor's website.
Vulnerable software versionsOTRS: 5.0.0 - 6.0.13
External linkshttp://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
http://lists.debian.org/debian-lts-announce/2020/05/msg00000.html
http://otrs.com/release-notes/otrs-security-advisory-2020-09/
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.