SB2020032732 - Information disclosure in OTRS

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Main Vulnerability Database SB2020032732

SB2020032732 - Information disclosure in OTRS

Published: March 27, 2020 Updated: April 1, 2021

Security Bulletin ID SB2020032732
CSH Severity
Medium
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Information disclosure

Breakdown by Severity

Medium 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 vulnerability.


1) Information disclosure (CVE-ID: CVE-2020-1772)

CWE-ID: CWE-200 - Exposure of sensitive information to an unauthorized actor

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green


The vulnerability allows a remote non-authenticated attacker to gain access to sensitive information.

It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.


Remediation

Install update from vendor's website.

References