Insufficient Entropy in OTRS



Published: 2020-03-27 | Updated: 2021-04-01
Risk High
Patch available YES
Number of vulnerabilities 1
CVE-ID CVE-2020-1773
CWE-ID CWE-331
Exploitation vector Network
Public exploit N/A
Vulnerable software
Subscribe
OTRS
Web applications / Other software

Vendor otrs.org

Security Bulletin

This security bulletin contains one high risk vulnerability.

1) Insufficient Entropy

EUVDB-ID: #VU51870

Risk: High

CVSSv3.1: 7.1 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N/E:U/RL:O/RC:C]

CVE-ID: CVE-2020-1773

CWE-ID: CWE-331 - Insufficient Entropy

Exploit availability: No

Description

The vulnerability allows a remote authenticated user to read and manipulate data.

An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions.

Mitigation

Install update from vendor's website.

Vulnerable software versions

OTRS: 5.0.0 - 6.0.13

External links

http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
http://otrs.com/release-notes/otrs-security-advisory-2020-10/


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



###SIDEBAR###