Multiple vulnerabilities in osTicket
| Risk | Low |
| Patch available | YES |
| Number of vulnerabilities | 3 |
| CVE-ID | CVE-2020-12629 |
| CWE-ID | CWE-79 |
| Exploitation vector | Network |
| Public exploit |
Public exploit code for vulnerability #1 is available. Public exploit code for vulnerability #2 is available. Public exploit code for vulnerability #3 is available. |
| Vulnerable software Subscribe |
osTicket Other software / Other software solutions |
| Vendor | osTicket.com |
Security Bulletin
This security bulletin contains information about 3 vulnerabilities.
Updated 28.05.2020
Added vulnerabilities #2-3
1) Cross-site scripting
EUVDB-ID: #VU27509
Risk: Low
CVSSv3.1: 5.5 [CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N/E:P/RL:O/RC:C]
CVE-ID: CVE-2020-12629
CWE-ID:
CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Exploit availability: Yes
DescriptionThe disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.
The vulnerability exists due to insufficient sanitization of user-supplied data in the SLA Name in the "include/class.sla.php" file. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
MitigationInstall update from vendor's website.
Vulnerable software versionsosTicket: 1.0 - 1.14.1
External linkshttp://github.com/osticket/osticket/commit/fc4c8608fa122f38673b9dddcb8fef4a15a9c884
http://github.com/osTicket/osTicket/compare/v1.14.1...v1.14.2
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability. However, proof of concept for this vulnerability is available.
2) Stored cross-site scripting
EUVDB-ID: #VU28307
Risk: Low
CVSSv3.1: 6.5 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N/E:P/RL:O/RC:C]
CVE-ID: N/A
CWE-ID:
CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Exploit availability: No
DescriptionThe disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.
The vulnerability exists due to insufficient sanitization of user-supplied data in the "Ticket Queue" functionality. A remote attacker can inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
MitigationInstall updates from vendor's website.
Vulnerable software versionsosTicket: 1.14.1
External linkshttp://www.exploit-db.com/exploits/48524/
http://github.com/osTicket/osTicket/commit/6c724ea3fe352d10d457d334dc054ef81917fde1
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability. However, proof of concept for this vulnerability is available.
3) Stored cross-site scripting
EUVDB-ID: #VU28308
Risk: Low
CVSSv3.1: 6.5 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N/E:P/RL:O/RC:C]
CVE-ID: N/A
CWE-ID:
CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Exploit availability: No
DescriptionThe disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.
The vulnerability exists due to insufficient sanitization of user-supplied data in the "Saved Searches" functionality. A remote attacker can inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
MitigationInstall updates from vendor's website.
Vulnerable software versionsosTicket: 1.14.1
External linkshttp://www.exploit-db.com/exploits/48525/
http://github.com/osTicket/osTicket/commit/d54cca0b265128f119b6c398575175cb10cf1754
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability. However, proof of concept for this vulnerability is available.
