SB2020050427 - Multiple vulnerabilities in osTicket

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Main Vulnerability Database SB2020050427

SB2020050427 - Multiple vulnerabilities in osTicket

Published: May 4, 2020 Updated: May 28, 2020

Security Bulletin ID SB2020050427
CSH Severity
Low
Patch available
YES
Number of vulnerabilities 3
Exploitation vector Remote access
Highest impact Data manipulation

Breakdown by Severity

Low 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 3 vulnerabilities.


1) Cross-site scripting (CVE-ID: CVE-2020-12629)

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:P/U:Clear


The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in the SLA Name in the "include/class.sla.php" file. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.


2) Stored cross-site scripting (CVE-ID: N/A)

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:P/U:Clear


The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in the "Ticket Queue" functionality. A remote attacker can inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.


3) Stored cross-site scripting (CVE-ID: N/A)

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:P/U:Clear


The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in the "Saved Searches" functionality. A remote attacker can inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.


Remediation

Install update from vendor's website.

References