SB2020051914 - Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus



SB2020051914 - Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus

Published: May 19, 2020

Security Bulletin ID SB2020051914
CSH Severity
Medium
Patch available
YES
Number of vulnerabilities 3
Exploitation vector Remote access
Highest impact Information disclosure

Breakdown by Severity

Medium 67% Low 33%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 3 vulnerabilities.


1) Information disclosure (CVE-ID: CVE-2020-13154)

CWE-ID: CWE-200 - Exposure of sensitive information to an unauthorized actor

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green


The vulnerability allows a remote attacker to gain access to potentially sensitive information.

The vulnerability exists due to excessive data output by the application. A remote authenticated attacker can discover the File Protection password.


2) Stored cross-site scripting (CVE-ID: N/A)

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:U/U:Clear


The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in Asset Contracts. A remote attacker can inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.


3) Path traversal (CVE-ID: N/A)

CWE-ID: CWE-22 - Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green


The vulnerability allows a remote attacker to perform directory traversal attacks.

The vulnerability exists due to input validation error when processing directory traversal sequences. A remote attacker can send a specially crafted HTTP request and read arbitrary files on the system.


Remediation

Install update from vendor's website.