Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus
| Risk | Medium |
| Patch available | YES |
| Number of vulnerabilities | 3 |
| CVE-ID | CVE-2020-13154 |
| CWE-ID | CWE-200 CWE-79 CWE-22 |
| Exploitation vector | Network |
| Public exploit | N/A |
| Vulnerable software |
Zoho ManageEngine ServiceDesk Plus Web applications / Remote management & hosting panels |
| Vendor | Zoho Corporation |
Security Bulletin
This security bulletin contains information about 3 vulnerabilities.
1) Information disclosure
EUVDB-ID: #VU28009
Risk: Medium
CVSSv4.0: 4.9 [CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green]
CVE-ID: CVE-2020-13154
CWE-ID:
CWE-200 - Exposure of sensitive information to an unauthorized actor
Exploit availability: No
DescriptionThe vulnerability allows a remote attacker to gain access to potentially sensitive information.
The vulnerability exists due to excessive data output by the application. A remote authenticated attacker can discover the File Protection password.
MitigationInstall updates from vendor's website.
Vulnerable software versionsZoho ManageEngine ServiceDesk Plus: All versions
CPE2.3 External linkshttps://www.manageengine.com/products/service-desk/on-premises/readme.html
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.
2) Stored cross-site scripting
EUVDB-ID: #VU28010
Risk: Low
CVSSv4.0: 2.7 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:U/U:Clear]
CVE-ID: N/A
CWE-ID:
CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Exploit availability: No
DescriptionThe disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.
The vulnerability exists due to insufficient sanitization of user-supplied data in Asset Contracts. A remote attacker can inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
MitigationInstall updates from vendor's website.
Vulnerable software versionsZoho ManageEngine ServiceDesk Plus: All versions
CPE2.3 External linkshttps://www.manageengine.com/products/service-desk/on-premises/readme.html
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.
3) Path traversal
EUVDB-ID: #VU28011
Risk: Medium
CVSSv4.0: 6.6 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green]
CVE-ID: N/A
CWE-ID:
CWE-22 - Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
Exploit availability: No
DescriptionThe vulnerability allows a remote attacker to perform directory traversal attacks.
The vulnerability exists due to input validation error when processing directory traversal sequences. A remote attacker can send a specially crafted HTTP request and read arbitrary files on the system.
MitigationInstall update from vendor's website.
Vulnerable software versionsZoho ManageEngine ServiceDesk Plus: All versions
CPE2.3 External linkshttps://www.manageengine.com/products/service-desk/on-premises/readme.html
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.
