SB2020052026 - Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus



SB2020052026 - Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus

Published: May 20, 2020

Security Bulletin ID SB2020052026
CSH Severity
Medium
Patch available
YES
Number of vulnerabilities 3
Exploitation vector Remote access
Highest impact Information disclosure

Breakdown by Severity

Medium 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 3 vulnerabilities.


1) Cleartext transmission of sensitive information (CVE-ID: N/A)

CWE-ID: CWE-319 - Cleartext Transmission of Sensitive Information

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green


The vulnerability allows a remote attacker to gain access to sensitive information.

The vulnerability exists due to HTTP to HTTPS redirection is not done for a particular URL in the application login page. A remote attacker with ability to intercept network traffic can gain access to sensitive data.


2) Information disclosure (CVE-ID: N/A)

CWE-ID: CWE-200 - Exposure of sensitive information to an unauthorized actor

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green


The vulnerability allows a remote attacker to gain access to potentially sensitive information.

The vulnerability exists due to excessive data output by the application. A remote attacker can gain unauthorized access to sensitive information on the system, such as Clipboard Data.


3) BREACH attack (CVE-ID: N/A)

CWE-ID: CWE-310 - Cryptographic Issues

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green


The vulnerability allows a remote attacker to gain access to potentially sensitive information.

The vulnerability exists due to a BREACH attack issue. A remote attacker can recover the headers of an HTTP request and gain unauthorized access to sensitive information on the system.


Remediation

Install update from vendor's website.