SB2020052027 - Improper Authentication in Zoho ManageEngine ServiceDesk Plus



SB2020052027 - Improper Authentication in Zoho ManageEngine ServiceDesk Plus

Published: May 20, 2020

Security Bulletin ID SB2020052027
CSH Severity
High
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Code execution

Breakdown by Severity

High 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 vulnerability.


1) Improper Authentication (CVE-ID: N/A)

CWE-ID: CWE-287 - Improper Authentication

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:U/U:Amber


The vulnerability allows a remote attacker to bypass authentication process.

The vulnerability exists due to an authentication error while configuring OAuth and signing in using the authentication pop-up window. A remote attacker can bypass authentication process and gain unauthorized access to the application.


Remediation

Install update from vendor's website.