Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus

Published: 2020-05-20

Risk	Medium
Patch available	YES
Number of vulnerabilities	2
CVE-ID	N/A
CWE-ID	CWE-310 CWE-284
Exploitation vector	Network
Public exploit	N/A
Vulnerable software Subscribe	Zoho ManageEngine ServiceDesk Plus Web applications / Remote management & hosting panels
Vendor	Zoho Corporation

Security Bulletin

This security bulletin contains information about 2 vulnerabilities.

1) BREACH attack

EUVDB-ID: #VU28136

Risk: Medium

CVSSv3.1: 6.5 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N/E:U/RL:O/RC:C]

CVE-ID: N/A

CWE-ID: CWE-310 - Cryptographic Issues

Exploit availability: No

Description

The vulnerability allows a remote attacker to gain access to potentially sensitive information.

The vulnerability exists due to a BREACH attack issue. A remote attacker can recover the headers of an HTTP request and gain unauthorized access to sensitive information on the system.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: 11.1 build 11100 - 11.1 build 11114

External links

http://www.manageengine.com/products/service-desk/on-premises/readme.html?112233

Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

2) Improper access control

EUVDB-ID: #VU28137

Risk: Low

CVSSv3.1: 3.8 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N/E:U/RL:O/RC:C]