SB2021020814 - Cross-site scripting in OTRS
Published: February 8, 2021 Updated: April 1, 2021
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 vulnerability.
1) Cross-site scripting (CVE-ID: CVE-2021-21434)
CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:U/U:Clear
The vulnerability allows a remote privileged user to read and manipulate data.
Survey administrator can craft a survey in such way that malicious code can be executed in the agent interface (i.e. another agent who wants to make changes in the survey). This issue affects: OTRS AG Survey 6.0.x version 6.0.20 and prior versions; 7.0.x version 7.0.19 and prior versions.
Remediation
Install update from vendor's website.