SB2021020814 - Cross-site scripting in OTRS



SB2021020814 - Cross-site scripting in OTRS

Published: February 8, 2021 Updated: April 1, 2021

Security Bulletin ID SB2021020814
CSH Severity
Low
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Data manipulation

Breakdown by Severity

Low 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 vulnerability.


1) Cross-site scripting (CVE-ID: CVE-2021-21434)

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:U/U:Clear


The vulnerability allows a remote privileged user to read and manipulate data.

Survey administrator can craft a survey in such way that malicious code can be executed in the agent interface (i.e. another agent who wants to make changes in the survey). This issue affects: OTRS AG Survey 6.0.x version 6.0.20 and prior versions; 7.0.x version 7.0.19 and prior versions.


Remediation

Install update from vendor's website.