OS Command Injection in otrs (Alpine package)



Published: 2021-04-01
Risk High
Patch available YES
Number of vulnerabilities 1
CVE-ID CVE-2017-16921
CWE-ID CWE-78
Exploitation vector Network
Public exploit Public exploit code for vulnerability #1 is available.
Vulnerable software
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otrs (Alpine package)
Operating systems & Components / Operating system package or component

Vendor Alpine Linux Development Team

Security Bulletin

This security bulletin contains one high risk vulnerability.

1) OS Command Injection

EUVDB-ID: #VU37774

Risk: High

CVSSv3.1: 7.7 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H/E:U/RL:O/RC:C]

CVE-ID: CVE-2017-16921

CWE-ID: CWE-78 - Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')

Exploit availability: Yes

Description

The vulnerability allows a remote authenticated user to execute arbitrary code.

In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.

Mitigation

Install update from vendor's website.

Vulnerable software versions

otrs (Alpine package): 5.0.18-r0 - 5.0.24-r0

External links

http://git.alpinelinux.org/aports/commit/?id=9b6c2aed7ebccbf3bc39e7e137207ef2e42b1425


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



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