SB2021040144 - Input validation error in otrs (Alpine package)
Published: April 1, 2021
Security Bulletin ID
SB2021040144
Severity
Low
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Data manipulation
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Input validation error (CVE-ID: CVE-2019-12248)
The vulnerability allows a remote non-authenticated attacker to manipulate data.
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
Remediation
Install update from vendor's website.