Infinite loop in otrs (Alpine package)
| Risk | Medium |
| Patch available | YES |
| Number of vulnerabilities | 1 |
| CVE-ID | CVE-2019-18180 |
| CWE-ID | CWE-835 |
| Exploitation vector | Network |
| Public exploit | N/A |
| Vulnerable software Subscribe |
otrs (Alpine package) Operating systems & Components / Operating system package or component |
| Vendor | Alpine Linux Development Team |
Security Bulletin
This security bulletin contains one medium risk vulnerability.
1) Infinite loop
EUVDB-ID: #VU51861
Risk: Medium
CVSSv3.1: 6.5 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H/E:U/RL:O/RC:C]
CVE-ID: CVE-2019-18180
CWE-ID:
CWE-835 - Loop with Unreachable Exit Condition ('Infinite Loop')
Exploit availability: No
DescriptionThe vulnerability allows a remote non-authenticated attacker to perform a denial of service (DoS) attack.
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.
MitigationInstall update from vendor's website.
Vulnerable software versionsotrs (Alpine package): 5.0.18-r0 - 5.0.24-r0
External linkshttp://git.alpinelinux.org/aports/commit/?id=9b6c2aed7ebccbf3bc39e7e137207ef2e42b1425
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.
