Information disclosure in otrs (Alpine package)



Published: 2021-04-01
Risk Medium
Patch available YES
Number of vulnerabilities 1
CVE-ID CVE-2020-1772
CWE-ID CWE-200
Exploitation vector Network
Public exploit N/A
Vulnerable software
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otrs (Alpine package)
Operating systems & Components / Operating system package or component

Vendor Alpine Linux Development Team

Security Bulletin

This security bulletin contains one medium risk vulnerability.

1) Information disclosure

EUVDB-ID: #VU51869

Risk: Medium

CVSSv3.1: 6.5 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N/E:U/RL:O/RC:C]

CVE-ID: CVE-2020-1772

CWE-ID: CWE-200 - Information exposure

Exploit availability: No

Description

The vulnerability allows a remote non-authenticated attacker to gain access to sensitive information.

It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Mitigation

Install update from vendor's website.

Vulnerable software versions

otrs (Alpine package): 5.0.18-r0 - 5.0.24-r0

External links

http://git.alpinelinux.org/aports/commit/?id=9b6c2aed7ebccbf3bc39e7e137207ef2e42b1425


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



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