SB2021040164 - Information disclosure in otrs (Alpine package)



SB2021040164 - Information disclosure in otrs (Alpine package)

Published: April 1, 2021

Security Bulletin ID SB2021040164
Severity
Medium
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Information disclosure

Breakdown by Severity

Medium 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 security vulnerability.


1) Information disclosure (CVE-ID: CVE-2020-1774)

The vulnerability allows a remote privileged user to gain access to sensitive information.

When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.


Remediation

Install update from vendor's website.