SB2021120304 - Remote code execution in Zoho ManageEngine ServiceDesk Plus
Published: December 3, 2021 Updated: September 29, 2022
Security Bulletin ID
SB2021120304
CSH Severity
Critical
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Code execution
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 vulnerability.
1) Improper Authentication (CVE-ID: CVE-2021-44077)
CWE-ID: CWE-287 - Improper Authentication
CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:A/U:Red
The vulnerability allows a remote attacker to compromise the affected system..
The vulnerability exists due to missing authentication, related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration. A remote non-authenticated attacker can send a specially crafted request to the API endpoint, bypass authentication process and execute arbitrary code on the system.
Remediation
Install update from vendor's website.
References
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-above
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013