Multiple vulnerabilities in osTicket



Published: 2022-05-20
Risk Low
Patch available YES
Number of vulnerabilities 2
CVE-ID N/A
CWE-ID CWE-79
Exploitation vector Network
Public exploit N/A
Vulnerable software
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osTicket
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Vendor osTicket.com

Security Bulletin

This security bulletin contains information about 2 vulnerabilities.

1) Stored cross-site scripting

EUVDB-ID: #VU63474

Risk: Low

CVSSv3.1: 6.3 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]

CVE-ID: N/A

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Exploit availability: No

Description

The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in the System Logs. A remote attacker can inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

osTicket: 1.15 - 1.16.2

External links

http://github.com/osTicket/osTicket/releases/tag/v1.16.3
http://github.com/osTicket/osTicket/releases/tag/v1.15.8


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

2) Cross-site scripting

EUVDB-ID: #VU63475

Risk: Low

CVSSv3.1: 5.3 [CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]

CVE-ID: N/A

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Exploit availability: No

Description

The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in the Agent Directory. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

osTicket: 1.15 - 1.16.2

External links

http://github.com/osTicket/osTicket/releases/tag/v1.16.3
http://github.com/osTicket/osTicket/releases/tag/v1.15.8


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



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