Multiple vulnerabilities in ManageEngine ServiceDesk Plus MSP and SupportCenter Plus

Published: 2022-12-05

Risk	Medium
Patch available	YES
Number of vulnerabilities	2
CVE-ID	CVE-2022-40772 CVE-2022-40773
CWE-ID	CWE-264
Exploitation vector	Network
Public exploit	N/A
Vulnerable software Subscribe	Zoho ManageEngine ServiceDesk Plus MSP Server applications / Other server solutions Zoho ManageEngine SupportCenter Plus Server applications / Conferencing, Collaboration and VoIP solutions
Vendor	Zoho Corporation

Security Bulletin

This security bulletin contains information about 2 vulnerabilities.

1) Permissions, Privileges, and Access Controls

EUVDB-ID: #VU69872

Risk: Medium

CVSSv3.1: 7.7 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H/E:U/RL:O/RC:C]

CVE-ID: CVE-2022-40772

CWE-ID: CWE-264 - Permissions, Privileges, and Access Controls

Exploit availability: No

Description

The vulnerability allows a remote user to escalate privileges on the system.

The vulnerability exists due to improper input validation within the generateSQLReport function, which leads to security restrictions bypass and privilege escalation.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus MSP: 8000 - 10608

Zoho ManageEngine SupportCenter Plus: 11000 - 11024

External links

http://manageengine.com
http://www.manageengine.com/products/service-desk-msp/cve-2022-40772.html
http://www.zerodayinitiative.com/advisories/ZDI-22-1613/

Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

2) Permissions, Privileges, and Access Controls

EUVDB-ID: #VU69880