Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus



Published: 2022-12-27
Risk Medium
Patch available YES
Number of vulnerabilities 2
CVE-ID N/A
CWE-ID CWE-79
CWE-284
Exploitation vector Network
Public exploit N/A
Vulnerable software
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Zoho ManageEngine ServiceDesk Plus
Web applications / Remote management & hosting panels

Vendor Zoho Corporation

Security Bulletin

This security bulletin contains information about 2 vulnerabilities.

1) Cross-site scripting

EUVDB-ID: #VU70488

Risk: Medium

CVSSv3.1: 5.3 [CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]

CVE-ID: N/A

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Exploit availability: No

Description

The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in credentials of asset details page. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: 14.0 14000 - 14.1 14102

External links

http://www.manageengine.com/products/service-desk/on-premises/readme.html#14103


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

2) Improper access control

EUVDB-ID: #VU70489

Risk: Medium

CVSSv3.1: 4.7 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N/E:U/RL:O/RC:C]

CVE-ID: N/A

CWE-ID: CWE-284 - Improper Access Control

Exploit availability: No

Description

The vulnerability allows a remote user to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions while adding or editing solutions. A remote authenticated user can bypass implemented security restrictions and escalate privileges within the application.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: 14.0 14000 - 14.1 14102

External links

http://www.manageengine.com/products/service-desk/on-premises/readme.html#14103


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



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