Multiple vulnerabilities in ServiceNow

1) Security features bypass

EUVDB-ID: #VU71151

Risk: High

CVSSv3.1: 8.5 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H/E:U/RL:O/RC:C]

CVE-ID: N/A

CWE-ID: CWE-254 - Security Features

Exploit availability: No

Description

The vulnerability allows a remote attacker to bypass implemented security restrictions.

The vulnerability details multiple unspecified security issues. A remote attacker can bypass implemented security restrictions. Security issues affect the following components:

• Advanced Work Assignment
• Agent Workspace
• AI Search
• Authentication
• Configuration Management Database (CMDB)
• Configuration Management Database (CMDB)
• Customer Service Management
• Discovery
• Domain Separation
• Dynamic Translation
• Email Notifications
• Field Administration
• Health Log Analytics (Family)
• HR Service Delivery
• Integration Hub
• Knowledge Management
• MID Server
• MS Teams - App Core
• NotifyNow
• Orchestration
• Platform Analytics
• IT Business Management
• Reporting
• Service Creator
• Service Mapping
• System Localization
• Universal Request

Mitigation

Install updates from vendor's website.

Vulnerable software versions

ServiceNow: Tokyo - Tokyo Patch 4 Hotfix 3

External links

http://docs.servicenow.com/bundle/tokyo-release-notes/page/release-notes/quality/tokyo-patch-5-security.html
http://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1220796

Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.