Authentication bypass in Zoho ManageEngine ServiceDesk Plus MSP

Published: 2023-01-25
Risk High
Patch available YES
Number of vulnerabilities 1
CVE-ID CVE-2023-22964
Exploitation vector Network
Public exploit N/A
Vulnerable software
Zoho ManageEngine ServiceDesk Plus MSP
Server applications / Other server solutions

Vendor Zoho Corporation

Security Bulletin

This security bulletin contains one high risk vulnerability.

1) Improper Authentication

EUVDB-ID: #VU71502

Risk: High


CVE-ID: CVE-2023-22964

CWE-ID: CWE-287 - Improper Authentication

Exploit availability: No


The vulnerability allows a remote attacker to bypass authentication process.

The vulnerability exists due to an error in the Active Directory/LDAP authentication process for user details imported from LDAP server, when modified manually or through an API. A remote attacker can bypass authentication process and gain unauthorized access to the application.


Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus MSP: 10600 - 13003

CPE2.3 External links

Q & A

Can this vulnerability be exploited remotely?

Is there known malware, which exploits this vulnerability?