Authentication bypass in Zoho ManageEngine ServiceDesk Plus MSP

1) Improper Authentication

EUVDB-ID: #VU71502

Risk: High

CVSSv3.1: 7.9 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N/E:U/RL:O/RC:C]

CVE-ID: CVE-2023-22964

CWE-ID: CWE-287 - Improper Authentication

Exploit availability: No

Description

The vulnerability allows a remote attacker to bypass authentication process.

The vulnerability exists due to an error in the Active Directory/LDAP authentication process for user details imported from LDAP server, when modified manually or through an API. A remote attacker can bypass authentication process and gain unauthorized access to the application.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus MSP: 10600 - 13003

CPE2.3

• cpe:2.3:a:zohocorp:zoho_manageengine_servicedesk_plus_msp:10600:*:*:*:*:*:*:
• cpe:2.3:a:zohocorp:zoho_manageengine_servicedesk_plus_msp:10601:*:*:*:*:*:*:
• cpe:2.3:a:zohocorp:zoho_manageengine_servicedesk_plus_msp:10602:*:*:*:*:*:*:

External links

http://manageengine.com
http://www.manageengine.com/products/service-desk-msp/cve-2023-22964.html

Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.