SB2023012510 - Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus

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Main Vulnerability Database SB2023012510

SB2023012510 - Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus

Published: January 25, 2023 Updated: March 9, 2023

Security Bulletin ID SB2023012510
CSH Severity
Medium
Patch available
YES
Number of vulnerabilities 10
Exploitation vector Remote access
Highest impact Denial of service

Breakdown by Severity

Medium 30% Low 70%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 10 vulnerabilities.


1) Cleartext transmission of sensitive information (CVE-ID: N/A)

CWE-ID: CWE-319 - Cleartext Transmission of Sensitive Information

CVSSv4: CVSS:4.0/AV:A/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green


The vulnerability allows a remote attacker to gain access to sensitive information.

The vulnerability exists due to software uses insecure communication channel to transmit passwords in backup scheduling. A remote attacker with ability to intercept network traffic can gain access to sensitive data.


2) Stored cross-site scripting (CVE-ID: N/A)

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:U/U:Clear


The disclosed vulnerability allows a remote user to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in request life cycle. A remote user can permanently inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.


3) Stored cross-site scripting (CVE-ID: CVE-2023-23074)

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:U/U:Clear


The disclosed vulnerability allows a remote user to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in the Advanced Portal product tour. A remote user can permanently inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.


4) Improper access control (CVE-ID: CVE-2023-26600)

CWE-ID: CWE-284 - Improper Access Control

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:U/U:Green


The vulnerability allows a remote user to escalate privileges within the application.

The vulnerability exists due to improper access restrictions within the generateSQLReport function. A remote user can escalate privileges within the application.


5) Inclusion of Sensitive Information in Log Files (CVE-ID: N/A)

CWE-ID: CWE-532 - Information Exposure Through Log Files

CVSSv4: CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear


The vulnerability allows a local user to gain access to sensitive information.

The vulnerability exists due to software stores sensitive information into log files. A local user can read the log files and gain access to sensitive data.


6) Improper Authentication (CVE-ID: N/A)

CWE-ID: CWE-287 - Improper Authentication

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear


The vulnerability allows a remote attacker to bypass authentication process.

The vulnerability exists due to an error in Two-Factor Authentication login page. A remote attacker can bypass 2FA authentication process and gain unauthorized access to the application.


7) Improper access control (CVE-ID: N/A)

CWE-ID: CWE-284 - Improper Access Control

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear


The vulnerability allows a remote user to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions when associating requests from projects. A remote user can bypass implemented security restrictions and gain unauthorized access to the application.


8) Improper access control (CVE-ID: N/A)

CWE-ID: CWE-284 - Improper Access Control

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear


The vulnerability allows a remote user to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions when disassociating requests from projects. A remote user can bypass implemented security restrictions and gain unauthorized access to the application.


9) Improper access control (CVE-ID: N/A)

CWE-ID: CWE-284 - Improper Access Control

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear


The vulnerability allows a remote user to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions when associating projects from requests. A remote user can bypass implemented security restrictions and gain unauthorized access to the application.


10) Resource exhaustion (CVE-ID: CVE-2023-26601)

CWE-ID: CWE-400 - Resource exhaustion

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:H/E:U/U:Green


The vulnerability allows a remote user to perform a denial of service (DoS) attack.

The vulnerability exists due to application does not properly control consumption of internal resources in the images upload feature (ImageUploadServlet). A remote user can upload unlimited number of images, consume all available disk space and perform a denial of service (DoS) attack.


Remediation

Install update from vendor's website.

References