SB2023022031 - Multiple vulnerabilities in ServiceDesk Plus MSP
Published: February 20, 2023 Updated: March 9, 2023
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 2 vulnerabilities.
1) Cross-site scripting (CVE-ID: CVE-2023-23078)
CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:U/U:Clear
The vulnerability allows a remote user to perform cross-site scripting (XSS) attacks.
The vulnerability exists due to insufficient sanitization of user-supplied data when processing data passed via the comment field when changing the credentials in the Assets. A remote user can inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
2) Improper access control (CVE-ID: CVE-2023-26600)
CWE-ID: CWE-284 - Improper Access Control
CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:U/U:Green
The vulnerability allows a remote user to escalate privileges within the application.
The vulnerability exists due to improper access restrictions within the generateSQLReport function. A remote user can escalate privileges within the application.
Remediation
Install update from vendor's website.
References
- https://bugbounty.zohocorp.com/bb/#/bug/101000006458675?tab=originator
- https://www.manageengine.com/products/service-desk-msp/readme.html#14000
- https://www.manageengine.com/products/service-desk/on-premises/readme.html#14104
- https://www.manageengine.com/products/service-desk/CVE-2023-26600.html
- https://www.zerodayinitiative.com/advisories/ZDI-23-229/