SB2023022032 - Multiple vulnerabilities in ServiceDesk Plus MSP



SB2023022032 - Multiple vulnerabilities in ServiceDesk Plus MSP

Published: February 20, 2023 Updated: March 9, 2023

Security Bulletin ID SB2023022032
Severity
Medium
Patch available
YES
Number of vulnerabilities 6
Exploitation vector Remote access
Highest impact Data manipulation

Breakdown by Severity

Medium 50% Low 50%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 6 secuirty vulnerabilities.


1) Permissions, Privileges, and Access Controls (CVE-ID: N/A)

The vulnerability allows a remote user to escalate privileges on the system.

The vulnerability exists due to application does not properly impose security restrictions when associating projects from requests. A remote user can escalate privileges within the application.


2) Permissions, Privileges, and Access Controls (CVE-ID: N/A)

The vulnerability allows a remote user to escalate privileges on the system.

The vulnerability exists due to application does not properly impose security restrictions when associating requests from from. A remote user can escalate privileges within the application.

3) Permissions, Privileges, and Access Controls (CVE-ID: N/A)

The vulnerability allows a remote user to escalate privileges on the system.

The vulnerability exists due to application does not properly impose security restrictions when disassociating projects from requests. A remote user can escalate privileges within the application.


4) Improper Authentication (CVE-ID: N/A)

The vulnerability allows a remote attacker to bypass 2FA authentication process.

The vulnerability exists due to an error in the Two-Factor Authentication login page. A remote attacker with knowledge of victim's credentials can bypass 2FA authentication process and gain unauthorized access to the application.


5) Cleartext transmission of sensitive information (CVE-ID: N/A)

The vulnerability allows a remote attacker to gain access to sensitive information.

The vulnerability exists due to software uses insecure communication channel in backup scheduling to transmit passwords. A remote attacker with ability to intercept network traffic can gain access to sensitive data.


6) Resource exhaustion (CVE-ID: CVE-2023-26601)

The vulnerability allows a remote user to perform a denial of service (DoS) attack.

The vulnerability exists due to application does not properly control consumption of internal resources in the images upload feature (ImageUploadServlet). A remote user can upload unlimited number of images, consume all available disk space and perform a denial of service (DoS) attack.


Remediation

Install update from vendor's website.