SB2023050922 - Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus



SB2023050922 - Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus

Published: May 9, 2023

Security Bulletin ID SB2023050922
Severity
Medium
Patch available
YES
Number of vulnerabilities 6
Exploitation vector Remote access
Highest impact Data manipulation

Breakdown by Severity

Medium 17% Low 83%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 6 secuirty vulnerabilities.


1) Cross-site scripting (CVE-ID: N/A)

The disclosed vulnerability allows a remote user to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data on the Schedule Activities page. A remote user can inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.


2) Inclusion of Sensitive Information in Log Files (CVE-ID: N/A)

The vulnerability allows a local user to gain access to sensitive information.

The vulnerability exists due to software stores sensitive information into log files, such as usernames and information about license. A local user can read the log files and gain access to sensitive data.


3) Improper access control (CVE-ID: N/A)

The vulnerability allows a remote user to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions in Releases module. A remote user can bypass implemented security restrictions and edit reminders added by other users.


4) Improper access control (CVE-ID: N/A)

The vulnerability allows a remote user to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions. A remote user can detach service request from purchase orders.


5) Improper access control (CVE-ID: N/A)

The vulnerability allows a remote user to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions. A remote user can associate service request in purchase orders.


6) Information disclosure (CVE-ID: N/A)

The vulnerability allows a remote attacker to gain access to potentially sensitive information.

The vulnerability exists due to excessive data output via image (EXIF) metadata. A remote attacker can gain unauthorized access to sensitive information on the system.


Remediation

Install update from vendor's website.