Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus MSP



Published: 2023-06-15
Risk Low
Patch available YES
Number of vulnerabilities 3
CVE-ID N/A
CWE-ID CWE-284
Exploitation vector Network
Public exploit N/A
Vulnerable software
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Zoho ManageEngine ServiceDesk Plus MSP
Server applications / Other server solutions

Vendor Zoho Corporation

Security Bulletin

This security bulletin contains information about 3 vulnerabilities.

1) Improper access control

EUVDB-ID: #VU77326

Risk: Low

CVSSv3.1: 3.8 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N/E:U/RL:O/RC:C]

CVE-ID: N/A

CWE-ID: CWE-284 - Improper Access Control

Exploit availability: No

Description

The vulnerability allows a remote user to gain unauthorized access to sensitive information.

The vulnerability exists due to improper access restrictions in Custom Reports feature. A remote user can view sub-category, item, and group of other accounts using the advanced filtering option.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus MSP: 13000 - 14201

External links

http://www.manageengine.com/products/service-desk-msp/readme.html#14300


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

2) Improper access control

EUVDB-ID: #VU77327

Risk: Low

CVSSv3.1: 3.8 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N/E:U/RL:O/RC:C]

CVE-ID: N/A

CWE-ID: CWE-284 - Improper Access Control

Exploit availability: No

Description

The vulnerability allows a remote user to gain unauthorized access to sensitive information.

The vulnerability exists due to improper access restrictions in Custom Reports feature. A remote user can view templates, and service categories of other accounts using the advanced filtering option.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus MSP: 13000 - 14201

External links

http://www.manageengine.com/products/service-desk-msp/readme.html#14300


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

3) Improper access control

EUVDB-ID: #VU77328

Risk: Low

CVSSv3.1: 3.8 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N/E:U/RL:O/RC:C]

CVE-ID: N/A

CWE-ID: CWE-284 - Improper Access Control

Exploit availability: No

Description

The vulnerability allows a remote user to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions. A remote user can bypass implemented security restrictions and update notification rule.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus MSP: 13000 - 14201

External links

http://www.manageengine.com/products/service-desk-msp/readme.html#14300


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



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