SB2023061501 - Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus MSP



SB2023061501 - Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus MSP

Published: June 15, 2023

Security Bulletin ID SB2023061501
CSH Severity
Low
Patch available
YES
Number of vulnerabilities 3
Exploitation vector Remote access
Highest impact Information disclosure

Breakdown by Severity

Low 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 3 vulnerabilities.


1) Improper access control (CVE-ID: N/A)

CWE-ID: CWE-284 - Improper Access Control

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear


The vulnerability allows a remote user to gain unauthorized access to sensitive information.

The vulnerability exists due to improper access restrictions in Custom Reports feature. A remote user can view sub-category, item, and group of other accounts using the advanced filtering option.


2) Improper access control (CVE-ID: N/A)

CWE-ID: CWE-284 - Improper Access Control

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear


The vulnerability allows a remote user to gain unauthorized access to sensitive information.

The vulnerability exists due to improper access restrictions in Custom Reports feature. A remote user can view templates, and service categories of other accounts using the advanced filtering option.


3) Improper access control (CVE-ID: N/A)

CWE-ID: CWE-284 - Improper Access Control

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear


The vulnerability allows a remote user to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions. A remote user can bypass implemented security restrictions and update notification rule.


Remediation

Install update from vendor's website.