Weak password recovery mechanism in ServiceNow Utah

1) Weak Password Recovery Mechanism for Forgotten Password

EUVDB-ID: #VU79390

Risk: High

CVSSv3.1: 7.9 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N/E:U/RL:O/RC:C]

CVE-ID: N/A

CWE-ID: CWE-640 - Weak password recovery mechanism

Exploit availability: No

Description

The vulnerability allows a remote attacker to take over users' accounts.

The vulnerability exists due to an unspecified error in the password reset feature. A remote attacker can compromise accounts of other application users.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

ServiceNow: Utah - Utah Patch 3

External links

http://docs.servicenow.com/bundle/utah-release-notes/page/release-notes/quality/utah-patch-3-hf-1.html#d84038e52
http://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1360218

Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.