SolarWinds Web Help Desk update for third-party components
| Risk | Medium |
| Patch available | YES |
| Number of vulnerabilities | 3 |
| CVE-ID | CVE-2023-46589 CVE-2024-22243 CVE-2024-23672 |
| CWE-ID | CWE-444 CWE-918 CWE-400 |
| Exploitation vector | Network |
| Public exploit | N/A |
| Vulnerable software Subscribe |
Web Help Desk Web applications / Other software |
| Vendor | SolarWinds |
Security Bulletin
This security bulletin contains information about 3 vulnerabilities.
1) Inconsistent interpretation of HTTP requests
EUVDB-ID: #VU83533
Risk: Medium
CVSSv3.1: 5.3 [CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]
CVE-ID: CVE-2023-46589
CWE-ID:
CWE-444 - Inconsistent Interpretation of HTTP Requests ('HTTP Request Smuggling')
Exploit availability: No
DescriptionThe vulnerability allows a remote attacker to perform HTTP request smuggling attacks.
The vulnerability exists due to improper validation of HTTP requests when parsing malformed trailer headers. A remote attacker can send a specially crafted HTTP request to the server and smuggle arbitrary HTTP headers.
Successful exploitation of vulnerability may allow an attacker to poison HTTP cache and perform phishing attacks.
MitigationInstall update from vendor's website.
Vulnerable software versionsWeb Help Desk: 12.1 - 12.8.1.824
External linksQ & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.
2) Server-Side Request Forgery (SSRF)
EUVDB-ID: #VU86695
Risk: Medium
CVSSv3.1: 6.3 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]
CVE-ID: CVE-2024-22243
CWE-ID:
CWE-918 - Server-Side Request Forgery (SSRF)
Exploit availability: No
DescriptionThe disclosed vulnerability allows a remote attacker to perform SSRF attacks.
The vulnerability exists due to insufficient validation of user-supplied input when parsing URL with the UriComponentsBuilder component. A remote attacker can send a specially crafted HTTP request and trick the application to initiate requests to arbitrary systems.
Successful exploitation of this vulnerability may allow a remote attacker gain access to sensitive data, located in the local network or send malicious requests to other servers from the vulnerable system.
MitigationInstall update from vendor's website.
Vulnerable software versionsWeb Help Desk: 12.1 - 12.8.1.824
External linksQ & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.
3) Resource exhaustion
EUVDB-ID: #VU87509
Risk: Medium
CVSSv3.1: 6.5 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H/E:U/RL:O/RC:C]
CVE-ID: CVE-2024-23672
CWE-ID:
CWE-400 - Resource exhaustion
Exploit availability: No
DescriptionThe vulnerability allows a remote attacker to perform a denial of service (DoS) attack.
The vulnerability exists due to application does not properly control consumption of internal resources. A remote attacker can keep WebSocket connections open for a long time to trigger resource exhaustion and perform a denial of service (DoS) attack.
MitigationInstall update from vendor's website.
Vulnerable software versionsWeb Help Desk: 12.1 - 12.8.1.824
External linksQ & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.
