SB2024082296 - Hard-coded credentials in SolarWinds Web Help Desk



SB2024082296 - Hard-coded credentials in SolarWinds Web Help Desk

Published: August 22, 2024 Updated: April 25, 2025

Security Bulletin ID SB2024082296
CSH Severity
Critical
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Data manipulation

Breakdown by Severity

Critical 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 vulnerability.


1) Use of hard-coded credentials (CVE-ID: CVE-2024-28987)

CWE-ID: CWE-798 - Use of Hard-coded Credentials

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:A/U:Red


The vulnerability allows a remote attacker to gain full access to vulnerable system.

The vulnerability exists due to presence of hard-coded credentials in application's code. A remote unauthenticated attacker can access the affected system using the hard-coded credentials.

Successful exploitation of this vulnerability may result in complete compromise of vulnerable system.


Remediation

Install update from vendor's website.