Multiple vulnerabilities in IBM Software Support app (Android)



Risk Medium
Patch available YES
Number of vulnerabilities 5
CVE-ID CVE-2025-27152
CVE-2024-55565
CVE-2024-21538
CVE-2024-49761
CVE-2025-27789
CWE-ID CWE-918
CWE-835
CWE-185
CWE-1333
Exploitation vector Network
Public exploit N/A
Vulnerable software
 Software Support app (Android)
Other software / Other software solutions

Vendor IBM Corporation

Security Bulletin

This security bulletin contains information about 5 vulnerabilities.

1) Server-Side Request Forgery (SSRF)

EUVDB-ID: #VU105452

Risk: Medium

CVSSv4.0: 2.7 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:L/SA:N/E:U/U:Green]

CVE-ID: CVE-2025-27152

CWE-ID: CWE-918 - Server-Side Request Forgery (SSRF)

Exploit availability: No

Description

The disclosed vulnerability allows a remote attacker to perform SSRF attacks.

The vulnerability exists due to insufficient validation of user-supplied input. A remote attacker can send a specially crafted HTTP request and trick the application to initiate requests to arbitrary systems.

Successful exploitation of this vulnerability may allow a remote attacker gain access to sensitive data, located in the local network or send malicious requests to other servers from the vulnerable system.

Mitigation

Install update from vendor's website.

Vulnerable software versions

Software Support app (Android): 2.0.0

CPE2.3 External links

https://www.ibm.com/support/pages/node/7230501


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

2) Infinite loop

EUVDB-ID: #VU102463

Risk: Medium

CVSSv4.0: 4.9 [CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:U/U:Green]

CVE-ID: CVE-2024-55565

CWE-ID: CWE-835 - Loop with Unreachable Exit Condition ('Infinite Loop')

Exploit availability: No

Description

The vulnerability allows a remote user to perform a denial of service (DoS) attack.

The vulnerability exists due to infinite loop. A remote user can consume all available system resources and cause denial of service conditions.

Mitigation

Install update from vendor's website.

Vulnerable software versions

Software Support app (Android): 2.0.0

CPE2.3 External links

https://www.ibm.com/support/pages/node/7230501


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

3) Incorrect Regular Expression

EUVDB-ID: #VU100921

Risk: Medium

CVSSv4.0: 6.6 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:U/U:Green]

CVE-ID: CVE-2024-21538

CWE-ID: CWE-185 - Incorrect Regular Expression

Exploit availability: No

Description

The vulnerability allows a remote attacker to perform a denial of service (DoS) attack.

The vulnerability exists due to insufficient input validation when processing regular expressions. A remote attacker can pass specially crafted data to the application and perform regular expression denial of service (ReDos) attack.

Mitigation

Install update from vendor's website.

Vulnerable software versions

Software Support app (Android): 2.0.0

CPE2.3 External links

https://www.ibm.com/support/pages/node/7230501


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

4) Inefficient regular expression complexity

EUVDB-ID: #VU99358

Risk: Medium

CVSSv4.0: 6.6 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:U/U:Green]

CVE-ID: CVE-2024-49761

CWE-ID: CWE-1333 - Inefficient Regular Expression Complexity

Exploit availability: No

Description

The vulnerability allows a remote attacker to perform a denial of service (DoS) attack.

The vulnerability exists due to insufficient input validation when parsing an XML that has many digits between &# and x...; in a hex numeric character reference (&#x...;). A remote attacker can pass specially crafted data to the application and perform regular expression denial of service (ReDos) attack.

Mitigation

Install update from vendor's website.

Vulnerable software versions

Software Support app (Android): 2.0.0

CPE2.3 External links

https://www.ibm.com/support/pages/node/7230501


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

5) Inefficient regular expression complexity

EUVDB-ID: #VU105984

Risk: Low

CVSSv4.0: 1 [CVSS:4.0/AV:L/AC:L/AT:N/PR:N/UI:A/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N/E:U/U:Clear]

CVE-ID: CVE-2025-27789

CWE-ID: CWE-1333 - Inefficient Regular Expression Complexity

Exploit availability: No

Description

The vulnerability allows a remote attacker to perform a denial of service (DoS) attack.

The vulnerability exists due to insufficient input validation when processing untrusted input with a regular expressions. A remote attacker can pass specially crafted data to the application and perform regular expression denial of service (ReDos) attack.

Mitigation

Install update from vendor's website.

Vulnerable software versions

Software Support app (Android): 2.0.0

CPE2.3 External links

https://www.ibm.com/support/pages/node/7230501


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



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