Multiple vulnerabilities in HPE Insight Remote Support (IRS)
| Risk | High |
| Patch available | YES |
| Number of vulnerabilities | 3 |
| CVE-ID | CVE-2025-37099 CVE-2025-37097 CVE-2025-37098 |
| CWE-ID | CWE-22 CWE-20 |
| Exploitation vector | Network |
| Public exploit |
Public exploit code for vulnerability #2 is available. Public exploit code for vulnerability #3 is available. |
| Vulnerable software |
Insight Remote Support (IRS) Client/Desktop applications / Other client software |
| Vendor | Hewlett Packard Enterprise |
Security Bulletin
This security bulletin contains information about 3 vulnerabilities.
1) Path traversal
EUVDB-ID: #VU110227
Risk: High
CVSSv4.0: 8.1 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:U/U:Amber]
CVE-ID: CVE-2025-37099
CWE-ID:
CWE-22 - Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
Exploit availability: No
DescriptionThe vulnerability allows a remote attacker to perform directory traversal attacks.
The vulnerability exists due to input validation error when processing directory traversal sequences within the implementation of the processAttachmentDataStream method. A remote attacker can send a specially crafted HTTP request and read arbitrary files on the system, leading to arbitrary code execution.
MitigationInstall updates from vendor's website.
Vulnerable software versionsInsight Remote Support (IRS): before 7.15.0.646
CPE2.3 External linkshttps://www.zerodayinitiative.com/advisories/ZDI-25-325/
https://support.hpe.com/hpesc/public/docDisplay?docId=hpesbgn04878en_us&docLocale=en_US
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.
2) Input validation error
EUVDB-ID: #VU110229
Risk: High
CVSSv4.0: 7.7 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:P/U:Amber]
CVE-ID: CVE-2025-37097
CWE-ID:
CWE-20 - Improper input validation
Exploit availability: Yes
DescriptionThe vulnerability allows a remote attacker to perform a denial of service (DoS) attack.
The vulnerability exists due to insufficient validation of user-supplied input in the "stopHPRSMain" function. A remote attacker can pass specially crafted input to the application and perform a denial of service (DoS) attack.
MitigationInstall updates from vendor's website.
Vulnerable software versionsInsight Remote Support (IRS): before 7.15.0.646
CPE2.3 External linkshttps://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=hpesbgn04878en_us
https://www.tenable.com/security/research/tra-2025-15
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability. However, proof of concept for this vulnerability is available.
3) Path traversal
EUVDB-ID: #VU110233
Risk: Medium
CVSSv4.0: 5.7 [CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P/U:Green]
CVE-ID: CVE-2025-37098
CWE-ID:
CWE-22 - Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
Exploit availability: Yes
DescriptionThe vulnerability allows a remote attacker to perform directory traversal attacks.
The vulnerability exists due to input validation error when processing directory traversal sequences in the "DownloadAttachmentServlet" method. A remote user can send a specially crafted HTTP request and read arbitrary files on the system.
MitigationInstall updates from vendor's website.
Vulnerable software versionsInsight Remote Support (IRS): before 7.15.0.646
CPE2.3 External linkshttps://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=hpesbgn04878en_us
https://www.tenable.com/security/research/tra-2025-15
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability. However, proof of concept for this vulnerability is available.
