SB2025072889 - Authenticated file inclusion in ServiceDesk Plus MSP and SupportCenter Plus



SB2025072889 - Authenticated file inclusion in ServiceDesk Plus MSP and SupportCenter Plus

Published: July 28, 2025

Security Bulletin ID SB2025072889
CSH Severity
Medium
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Code execution

Breakdown by Severity

Medium 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 vulnerability.


1) PHP file inclusion (CVE-ID: CVE-2025-3444)

CWE-ID: CWE-98 - Improper Control of Filename for Include/Require Statement in PHP Program

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:U/U:Green


The vulnerability allows a remote user to include and execute arbitrary PHP files on the server.

The vulnerability exists due to incorrect input validation when including PHP files in the Admin module. A remote authenticated user can send a specially crafted HTTP request to the affected application, include and execute arbitrary PHP code on the system with privileges of the web server.


Remediation

Install update from vendor's website.