SB2025081958 - Privilege escalation in ManageEngin ServiceDesk Plus and ServiceDesk Plus MSP
Published: August 19, 2025
Security Bulletin ID
SB2025081958
Severity
Medium
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Code execution
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Incorrect regular expression (CVE-ID: CVE-2025-8309)
The vulnerability allows a remote user to take over an arbitrary account within the application.
The vulnerability exists due to overly permissive regular expression (regex) rules in URL mapping when matching servlet paths using wildcards. A remote authenticated user can take control of an arbitrary user account, including administrator accounts.
Remediation
Install update from vendor's website.