Main Vulnerability Database Vulnerabilities #VU113010

Server-Side Request Forgery (SSRF) in Cisco Unified Contact Center Express (Unified CCX) and Cisco Unified Intelligence Center - CVE-2025-20288

Published: July 17, 2025

Vulnerability identifier: #VU113010

CSH Severity: Medium

CVSS v4: 6.9 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:N/SC:N/SI:L/SA:N]

CVE-ID: CVE-2025-20288

CWE-ID: CWE-918

Exploitation vector: Remote access

Exploit availability: No public exploit available

Vulnerability details

The disclosed vulnerability allows a remote attacker to perform SSRF attacks.

The vulnerability exists due to insufficient validation of user-supplied input in the web-based management interface. A remote attacker can send a specially crafted HTTP request and trick the application to initiate requests to arbitrary systems.

Successful exploitation of this vulnerability may allow a remote attacker send malicious requests to other servers from the vulnerable system.

Affected software

Cisco Unified Contact Center Express (Unified CCX)
Cisco Unified Intelligence Center

How to mitigate CVE-2025-20288

Install updates from vendor's website.

Cisco Unified Intelligence Center - addressed in versions 12.5(1) SU ES05, 12.6(2) ES05

External References

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cuis-ssrf-JSuDjeV

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