Use of hard-coded credentials in Web Help Desk - CVE-2025-40537
Published: January 30, 2026
Vulnerability identifier: #VU122151
CSH Severity: Medium
CVSS v4: 8.7 [CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N]
CVE-ID: CVE-2025-40537
CWE-ID: CWE-798
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vulnerability details
The vulnerability allows a remote user to escalate privileges within the application.
The vulnerability exists due to presence of hard-coded credentials in application's code. A remote authenticated user can obtain credentials and gain administrative access to the application.
Affected software
Web Help Desk
How to mitigate CVE-2025-40537
Install updates from vendor's website.
Web Help Desk - update to 2026.1