#VU122153 Improper authentication in Web Help Desk - CVE-2025-40554
Published: January 30, 2026 / Updated: February 6, 2026
Vulnerability identifier: #VU122153
Vulnerability risk: Critical
CVSSv4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:P/U:Red
CVE-ID: CVE-2025-40554
CWE-ID: CWE-287
Exploitation vector: Remote access
Exploit availability:
Public exploit is available
Vulnerable software:
Web Help Desk
Web Help Desk
Software vendor:
SolarWinds
SolarWinds
Description
The vulnerability allows a remote attacker to bypass authentication process.
The vulnerability exists due to an error in the authentication process. A remote non-authenticated attacker can bypass authentication process and gain unauthorized access to the application.
Remediation
Install updates from vendor's website.