#VU31288 Information disclosure in OTRS - CVE-2018-10198
Published: June 6, 2018 / Updated: July 17, 2020
Vulnerability identifier: #VU31288
Vulnerability risk: Low
CVSSv4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
CVE-ID: CVE-2018-10198
CWE-ID: CWE-200
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vulnerable software:
OTRS
OTRS
Software vendor:
otrs.org
otrs.org
Description
The vulnerability allows a remote authenticated user to gain access to sensitive information.
An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
Remediation
Install update from vendor's website.