#VU41490 Cross-site scripting in osTicket - CVE-2014-4744
Published: July 9, 2014 / Updated: November 18, 2020
Vulnerability identifier: #VU41490
Vulnerability risk: Low
CVSSv4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
CVE-ID: CVE-2014-4744
CWE-ID: CWE-79
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vulnerable software:
osTicket
osTicket
Software vendor:
osTicket.com
osTicket.com
Description
Vulnerability allows a remote attacker to perform XSS attacks.
The vulnerability is caused by an input validation error in osTicket before 1.9.2 when processing the (1) Phone Number field to open.php or (2) Phone number field, (3) passwd1 field, (4) passwd2 field, or (5) do parameter to account.php. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in victim's browser in security context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
Remediation
Install update from vendor's website.